Grumpy Turtle Onesie

Cindi Owens Designs - Order / Cancellations / Proof / Shipping Policies - PLEASE READ

PLEASE READ ALL OF THE INFORMATION BELOW, TO INCLUDE THE "NO CANCELLATION" POLICY *******Made to ORDER and will take 2-4 business days (Monday- Friday, non-holidays) to make the item after the order is placed and ships out the following business day. Anyone wanting a rush order needs to contact us via Etsy messaging BEFORE the purchase so a custom rush order listing for them can be set up. The rush fee is $5 per item. Rush orders are completed in 1 business day. Please note that, due to the reduced time frame for completion of rush orders, no changes will be allowed once order is placed. Size and placement may vary depending on the size of shirt. The colors on designs will be as they are in the listing. Custom changes (such a color changes) need to be discussed PRIOR to purchase. This is due to the fact that there may be a design fee involved. We may decide to allow a return or refund, but we reserve the right to deny a return or refund if it has been longer than 2 days since the item was delivered.
------------------------------------------------------------------------------------------------------------------------ USPS First class mail usually takes from 3-7 business days depending on the mail service to your area. We generally recommend choosing Priority Mail for shipping. It is faster and come with insurance. Regardless of the type of shipping selected, you will receive a shipping confirmation email with your package's tracking number once your order has been shipped. PLEASE verify your shipping address is correct BEFORE completing your order. If a change in shipping address is requested after the purchase is made the order will be canceled and you will have to resubmit your order using the correct shipping address. -------------------------------------------------------------------------------------------------------------------
Providing PROOFS for custom designed items (for which there is also a custom design fee) only. Any custom designs or color changes requires for you to purchase an upgrade .

****CANCELLATION POLICY Once you have placed your order it is placed into order processing. At that time NO cancellation or changes to the orders can be made. By placing your order you are confirming that you have read and reviewed all shop policies and information in the listing.**** If you have any question please contact us by Etsy conversation. This is the most effective way to reach us.

Keep in mind that due to the custom nature of the products we do not accept refunds. Thanks so much for your purchase! Feel free to send us a conversation with any questions or concerns you may have. We look forward to purchasing from our small business now and for many purchases to come. :)